Welcome to Net Assist
Sandra Maybury is managing director of Net Assist, the hotel industry’s internet distribution support service provider. Established in 2005, Net Assist offers a three-phase service beginning with a comprehensive audit of on-line presence, competitor analysis and rate housekeeping. Based on these findings, an internet marketing plan is implemented, which includes selecting suitable third party suppliers and contracting on behalf of the hotel. The final phase is a mentoring service which includes reporting and on-going market analysis.
In conjunction with other specialists Net Assist will provide a comprehensive service right through from auditing to implementation to reporting.
Having worked in the hotel industry for many years, Sandra specialised in the area of GDS and Internet Distribution Systems, 3rd party contracting, web optimisation and training and previously latterly headed up the internet distribution departments of some of Ireland’s fastest growing hotel groups including Choice Hotels Ireland and Ramada Hotels. Sandra identified a gap in the market for her area of expertise and set up Net Assist, a support service for independent and group hotels. e-mail Sandra
Karen joins Net Assist from Cork’s 5* Hayfield Manor Hotel, where she started as Conference & Banqueting Coordinator in October 2000, then moved onto Front Office Manager and Reservations Manager. Karen obtained a Bachelor of Arts (Hotel and Catering Management) at Galway/Mayo Institute of Technology. Other properties include the Forte Posthouse, Herts and Jurys Hotel & Towers, Dublin. More recently Karen completed a Diploma in Marketing at Cork Institute of Technology. e-mail Karen.
We have worked with Sandra and the Net Assist team for several years. We find their service invaluable. With just an e mail, rates are changed or sites are closed as we need. This frees up our staff for other duties. Monthly reports show how our own and third party sites are performing which facilitate decision making. Sandra is also helpful with marketing ideas and offers for our site and liaises with our site provider on these. I have no hesitation in recommending Net Assist.
Hayfield Manor has worked with Net Assist since November 2005 and this allegiance has been fundamental in the development of our on-line business. The team at Net Assist consistently react with great efficiency which has enabled us to maximize revenue from on-line sources.
Sales & Marketing Director, Hayfield Manor Hotel
We have been using the professional services of Netassist for over 10 years, since 2007, and during this time Sandra and her team have proven to be a most effective and valued part of the rooms yield division at the hotel. Her knowledge, “can do” attitude and expertise play an invaluable part in our rooms growth strategy.
Mary Bernard, Sales & Marketing Manager
Maryborough Hotel & Spa